Navigating the Help Desk and Bot

Check out this video on how to use our customer Help Desk and Bot: https://app.searchie.io/watch/y8qrX9meDL


Remember to be successful in our customer help desk and bot

  1. Use keywords not sentences
  2. Engage with the bot- if you ask for a live agent and the bot asks you to try it first. Type a key phrase to get more options. If you don't, you will be sent into a loop.
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